We understand that sometimes things don't go as planned. For your unworn and unused merchandise, we gladly accept returns and exchanges within 14 days of your purchase date. Please refer to our Return & Refund Policy for detailed instructions on initiating a return or exchange.

• Return shipping charges: Customers are responsible for all shipping fees. Please note we are located in Canada, shipping fees are international rates for our American customers. 
• The original shipping fees will ne be refunded
• A $10 dollar additional fee will be charged for any orders who originally received free shipping with their order.

Start your return please email us Contact@envidajewelry.com, provide us with your order and reason for your return. 

Non-Returnable Items:

Please note that the following items are not eligible for return or exchange:

• Final Sale Items: Any items marked as "Final Sale" cannot be returned or exchanged.
• Custom-Made-to-Order Items: Jewelry pieces created specifically according to your specifications cannot be returned or exchanged.